Most business owners understand that SMS is a valuable part of the lead acquisition and/or customer engagement process, and many already use it. But today, most SMS communication is done with a personal mobile device, and is not integrated with the businesses phone system.
Quick SMS brings the ability to integrate SMS communications with a businesses PBX and other internal systems. In the future, not having the ability to communicate with customers using Business SMS will be the equivalent of not having company email or a company website.
The Host-It’s system enables you to integrate Business SMS and Business MMS with the same back-end infrastructure that underlies our advanced business voice platform.
Adding Quick SMS and Quick MMS to your product mix allows you to enhance your hosted PBX or CaaS offerings by empowering business users to send and receive text messages and multimedia files using their business DIDs. Business SMS and Business MMS services can be activated on virtually any U.S. or Canadian DID or any Toll Free number. That means that you can give your customers the opportunity to maintain their professional identity by using their existing phone numbers. The SMS activation has no effect on the voice service of a DID, so it is completely transparent to end users. And, with the Host-IT DID Management tools, you have complete control over all aspects of the Quick SMS service that you offer.
To learn more about the Host-IT Quick SMS platform, contact us today